Privacy Policy

Effective Date: Current as of today's regulations

Welcome to our Pilates Wellness Studio. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for classes or membership
Create an account on our website
Subscribe to our newsletter
Contact us through our website or email
Participate in surveys or promotional activities

This information may include your name, email address, phone number, date of birth, health information relevant to Pilates practice, payment information, and preferences regarding our services.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar technologies to enhance your browsing experience and analyze website usage patterns.

2. How We Use Your Information

We use the collected information for the following purposes:

Providing and improving our Pilates services and classes
Processing class bookings and membership registrations
Communicating with you about schedules, changes, and promotional offers
Personalizing your experience and tailoring our services to your needs
Ensuring the safety and well-being of all participants
Analyzing website usage to improve functionality and user experience
Complying with legal obligations and protecting our legitimate interests

Health Information

Any health-related information you provide is used solely to ensure your safety during Pilates sessions and to provide appropriate modifications or recommendations. This sensitive information is handled with the highest level of confidentiality and security.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
With service providers who assist us in operating our business (payment processors, scheduling software providers)
When required by law or to protect our rights and safety
In case of business transfer or acquisition

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission and storage
Regular security assessments and updates
Access controls limiting employee access to personal information
Secure payment processing systems
Regular backup procedures and disaster recovery plans

5. Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

Right of Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to processing of your personal data
Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the information provided in this policy. We will respond to your request within 30 days as required by law.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Health information is retained according to applicable healthcare regulations and professional standards.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

8. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

9. International Data Transfers

If you are located outside our primary jurisdiction, your information may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through our website or direct communication.

Your Consent: By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.